Leading With Impact: Jeffrey Whitten On Hospitality As Art, Service & Empowerment

In this powerful episode of Digital Dialogues, Jeffrey Whitten, Executive Director at Senior Resource Group, shares his remarkable journey through the world of hospitality—from navigating furloughs during COVID to leading large teams with purpose and heart.

He opens up about his management philosophy, the impact of technology, lessons from sports, and how facilities, service, and culture intersect to create unforgettable guest experiences. If you’re in hospitality—or aspire to be—this episode is packed with real talk and deep insights.