Workplace Service Delivery:
The Workplace Service Delivery suite allows organizations to boost efficiency with interactive booking and reservations, improve work environment with space management tools and real-time insights along with providing a safe and productive workplace environment.
The ServiceNow Workplace Service Delivery helps organizations deliver seamless digital experiences that includes:
The workplace service delivery suite features include:
| Safe Workplace Suite |
Helps access applications to assess employee and workplace readiness and align safety plans for opening |
| Workplace Reservation Management |
Provides self-service, single-click reservations and add services or requests like catering or room configurations |
| Workplace Indoor Mapping |
Allows to create and manage maps, view services, available spaces and navigate the workplace |
| Workplace Visitor Management |
Allows easy registration of guests and off-site employees, manage daily visitor registrations, and automate communications for arrivals |
| Workplace Case Management |
Enables standardize the process, interaction and fulfilment of inquiries, requests and case transfers across the enterprise |
| Workplace Space Management |
Helps measure workspaces, assign cost centres, control capacity, and track utilization to optimize real estate spend |
| Workplace Move Management |
Allows easy management of workspace move requests by automating individual, mass employee and asset space relocation |
| Mobile Wayfinding |
Equips on-site employees with interactive mobile wayfinding, proximity checking, and booking capabilities. |
| Indoor Map Studio |
Allows creating, editing, and managing indoor map experiences across workplace locations. |