Field Service Management:
Field Service Management allows organizations to improve operational efficiency and streamline in-field tasks and deployment, for dispatchers, managers, and field technicians. This solution is designed to function as a resource that can help in better coordinating personnel in the field.
Field Service Management helps better coordinate personnel in the field. This includes:
The additional features of Field Service Management include:"
||Allows automatic scheduling of tasks to the right field personnel with the appropriate equipment
||Helps manage field service tasks and workers in a modern and configurable interface.
|Asset and Cost Management
|| Enables tracking of locations, stock, and history for inventory and parts in a single repository.
|| Allows seamless management of tasks, locations, and inventory on the go.
||Allows automatic scheduling of maintenance based on time and usage to keep assets up and running.
||Helps resolve issues faster and scale up organizations with intelligent chatbots.
|Continual Improvement Management
||Allows to initiate and track improvements to drive higher levels of service efficiency.
||Offers recommendations using machine learning to improve efficiency.
||Allows the analysis of trends with KPIs, metrics, and dashboards for field service.
|Field Service Contractor Management
||Enables tracking of work assigned to third-party contractors.
|Capacity and Reservations Management
||Helps better planning of work distribution for internal and external teams.
|Field Service Crew Operations
||Simplifies the management of technician teams and complex work orders.
|Field Service Multi-Day Task Scheduling
||Defines, schedules, and visualizes long cycle work effectively.
Benefits of Field Service Management:
- Enhances customer experience
- Boosts operational efficiency
- Improves resource effectiveness
- Maximizes asset uptime
- Helps expand service revenue